Autel MaxiSys MS919 - 1 Year Software Update - Total Care Program

The Autel Total Care Program (TCP) is a 1-year renewable subscription covering three areas: tool function upgrades (new features and functions as Autel releases them), vehicle coverage updates for the latest makes and models, and extended warranty coverage. TCP provides unlimited access to Autel's latest software and functionality for the duration of the subscription.

Tool Compatibility: This subscription applies exclusively to the Autel MaxiSys MS919. It is not compatible with the MS919 S2 or other MaxiSys tools.

How the MaxiSys MS919 1-Year TCP Keeps Your Tool Current

The MaxiSys MS919 1-Year TCP renews one year of Total Care Program (TCP) coverage for the Autel MaxiSys MS919. During that year, the tablet receives Autel's software updates as they release — new vehicle coverage for current model years, protocol additions as manufacturers update communication standards, and improvements to existing diagnostic functions and service reset procedures. Topology mapping updates are part of the release cycle — network architecture data for new vehicle platforms ships with standard updates. Access to Autel Remote Expert remote programming services requires an active TCP subscription. Access to Autel online cloud programming for BMW and Mercedes requires an active TCP subscription. The purchase also extends the tablet warranty by one year, covering reduced- or no-cost repairs depending on the issue.

AutoAuth & Secure Gateway Access: AutoAuth requires both an active TCP subscription and a separate AutoAuth subscription. TCP alone does not grant or maintain AutoAuth access. Both must remain current for secure gateway (SGW) bypass to function.

Activation Process

Complete purchase — an activation code is delivered by email. Two methods to redeem:

1. Via browser: Log in to your regional Autel account at pro.autel.com, complete region verification, then enter the activation code.
2. Via tablet: MaxiSys → Update → Renew → TCP Renewal → submit code.

Region verification is required before first activation and at each renewal. TCP cannot be activated without completing region verification first.

What Happens When TCP Lapses

When TCP lapses, the MaxiSys MS919 keeps its current software. No functions stop working on the day the subscription ends. What changes is access to Autel's update releases going forward. Vehicle coverage for new model years and revised platforms stops updating. A vehicle the tool covered while TCP was active will still be covered. A model released after the subscription ended may not be recognized, or coverage for new modules and updated communication protocols on that platform may be incomplete. Topology data for new platforms released after the subscription ends will not be available, affecting network-level diagnostic views.

AutoAuth & SGW at Lapse: AutoAuth also becomes unavailable when TCP lapses. Both an active TCP subscription and a current, separate AutoAuth subscription are required for SGW bypass access to continue.

Warranty coverage under the TCP extension ends when the subscription lapses.